Image: Parradee/Adobe Stock eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. AI marketing trends for 2024 demonstrate the dramatic impact of artificial intelligence on the field, affecting everything from how companies are listed in search engine results pages to how customers […]
Don’t miss OpenAI, Chevron, Nvidia, Kaiser Permanente, and Capital One leaders only at VentureBeat Transform 2024. Gain essential insights about GenAI and expand your network at this exclusive three day event. Learn More Sierra, the customer experience AI startup created by OpenAI board member Bret Taylor and Google AR/VR veteran Clay Bavor, has developed a […]
Key Takeaways Anthropic, an artificial intelligence (AI) company backed by tech giants like Amazon and Google, released the newest version of its Claude chatbot Thursday. Claude 3.5 Sonnet performs on par or better with other AI models such as OpenAI’s ChatGPT and Google Gemini, the company said. Sonnet is the middle tier of Claude’s family […]
SOCi, Inc., the CoMarketing Cloud for multi-location enterprises, announced the release of SOCi Chat, an updated AI-powered chatbot designed to revolutionize customer interactions for multi-location businesses. This enhanced version of our previous SmartBot delivers immediate, localized responses across multiple platforms, including Facebook, SMS, SOCi Pages, and local websites, with a single corporate setup. SOCi Chat harnesses […]
Today, we’re launching Claude 3.5 Sonnet—our first release in the forthcoming Claude 3.5 model family. Claude 3.5 Sonnet raises the industry bar for intelligence, outperforming competitor models and Claude 3 Opus on a wide range of evaluations, with the speed and cost of our mid-tier model, Claude 3 Sonnet. Claude 3.5 Sonnet is now available […]
Voiceflex has announced a strategic partnership with Audiocodes to launch an AI-powered conversational IVR and contact centre for Microsoft Teams. Voiceflex affirms this partnership announcement underscores its dedication to continuous innovation and providing cutting-edge products and applications. This move highlights their commitment to penetrate the Microsoft Teams space further and maintain a leading position in […]
Global communications platform Infobip now offers businesses and brands access to conversational AI and AI-enabled chatbots on RCS Business Messaging through a new integration with Google Vertex AI. As pioneers in global omnichannel communications, Infobip is the market with innovative solutions. As consumers look for a deeper connection with the brands they buy from, conversational […]
Infobip now offers conversational AI in RCS thanks to an integration with Google Vertex AI. This will allow businesses to deploy AI chatbots that can handle queries sent by customers using their native messaging app. Infobip says that brands using this solution will have an edge on those who don’t. Perhaps the most popular use […]