Conversational AI can help retailers in several ways. By using chatbots, retailers can provide personalized assistance and support to customers, answering questions about products, pricing, and more.
Chatbots can also be integrated into websites or mobile apps, allowing customers to interact with the retailer in a conversational way.
Additionally, AI can help retailers create search-friendly website copy and product descriptions, create content for email marketing campaigns and social media posts, make recommendations based on browsing history as well as research and compare products, and provide simple virtual customer support. Conversational AI can also engage visitors on a retailer’s website immediately and help retailers attract and engage potential customers.
