Global Conversational AI Market: An Overview of Trends, Market Dynamics, and Competitive Scenario, 2021 to 2030 – openPR

Allied Market Research published a report on the global conversational AI Market. As per the report the sector is expected to cite a notable CAGR of 20.0% with an absolute revenue of $32.62 billion by 2030. The market garnered $5.78 billion in 2020. This study provides an analytical depiction of the conversational AI market size, […]

Conversational commerce powered by Gen AI to spur next wave of growth for businesses: Bain & Company – Met – The Economic Times

As the adoption of conversational messaging platforms accelerates across large and small businesses, the ‘transformative power’ of generative AI is steering businesses toward conversational commerce, according to the report ‘Win with Conversations’ by Bain & Company and Meta, released Thursday, that states 70% of surveyed large enterprises are already engaging with half of their customer […]

Conversational commerce drives 80% businesses to invest in Gen AI for growth: Meta report – Moneycontrol

The coming decade would throw up a unique opportunity for technology, particularly generative AI, to revolutionise how businesses of all sizes operate. With generative AI-powered conversational messaging for business likely to bring in 450 million consumers to the e-commerce ambit, nearly 80 percent enterprises plan to invest in this technology through the next couple of years, […]

Win with Conversations – Bain & Company

Executive summary Building personalized relationships at scale India is seeing rapid growth in digitization, with more than 650 million Indians now active on social media (e.g., Facebook, Instagram, and YouTube) and messaging platforms (e.g., WhatsApp). Despite this massive engagement, only 30% of users (approximately 200 million) shop online. A similar story unfolds among small merchants, […]

Waiting for Alexa: When Will Amazon Strike Up the AI Conversation? – PYMNTS.com

Someday — and it may be soon — conversations with Amazon’s automated voice assistant Alexa may cost money. Amazon has been clear about its intentions to charge a subscription for a tiered Alexa service since last September. But improvements to voice technology driven by artificial intelligence (AI) may force the issue. As an Amazon spokesperson confirmed to PYMNTS Wednesday (May 22), that […]