Allied Market Research published a report on the global conversational AI Market. As per the report the sector is expected to cite a notable CAGR of 20.0% with an absolute revenue of $32.62 billion by 2030. The market garnered $5.78 billion in 2020. This study provides an analytical depiction of the conversational AI market size, […]
The latest report by Bain & Company and Meta reveals a significant shift towards generative AI and conversational commerce in India. With 80% of enterprises planning to invest in AI and a strong preference among users for chat-based interactions, the future of customer engagement looks promising. Both large and small businesses are poised to benefit […]
As the adoption of conversational messaging platforms accelerates across large and small businesses, the ‘transformative power’ of generative AI is steering businesses toward conversational commerce, according to the report ‘Win with Conversations’ by Bain & Company and Meta, released Thursday, that states 70% of surveyed large enterprises are already engaging with half of their customer […]
The coming decade would throw up a unique opportunity for technology, particularly generative AI, to revolutionise how businesses of all sizes operate. With generative AI-powered conversational messaging for business likely to bring in 450 million consumers to the e-commerce ambit, nearly 80 percent enterprises plan to invest in this technology through the next couple of years, […]
The way businesses interact with customers is undergoing a dramatic shift, driven by the rise of conversational platforms and the transformative power of generative AI (Gen AI). A new report, “Win with Conversations,” by Bain & Company and Meta, reveals that conversational commerce is poised to be the next big wave of business growth in […]
Executive summary Building personalized relationships at scale India is seeing rapid growth in digitization, with more than 650 million Indians now active on social media (e.g., Facebook, Instagram, and YouTube) and messaging platforms (e.g., WhatsApp). Despite this massive engagement, only 30% of users (approximately 200 million) shop online. A similar story unfolds among small merchants, […]
Someday — and it may be soon — conversations with Amazon’s automated voice assistant Alexa may cost money. Amazon has been clear about its intentions to charge a subscription for a tiered Alexa service since last September. But improvements to voice technology driven by artificial intelligence (AI) may force the issue. As an Amazon spokesperson confirmed to PYMNTS Wednesday (May 22), that […]