Conversational Commerce: AI Goes Talkie – CMSWire

The Gist Consumer shift. Traditional ecommerce is evolving into conversational commerce. AI impact. Generative AI in ecommerce will change how consumers shop and brands interact. Tracking KPIs. Monitoring AI-driven shopping experiences is essential for growth. Can you remember the first thing you purchased online? If you’re like me, you probably can’t. However, I do remember […]

Conversational AI in Retail Market Growth Drivers | Ada, Avaamo, Boost.ai – Economica – Economica

At this time, Orbisresearch.com is offering the Comprehensive Conversational AI in Retail Market Report Analysis report. In order to succeed, organizations must ensure that their decision-making processes are well-informed and grounded in reliable market research. In this study, a detailed analysis conducted is on the Conversational AI in Retail market, exploring market scope, dynamics, critical […]

Satisfi Labs-Factoreal to ‘make AI hireable’ – Coliseum Online

Image: Coliseum GSVA Satisfi Labs, an artificial intelligence (AI)-powered conversational experience platform for destinations and experiences, has acquired the omnichannel marketing automation platform Factoreal. ‘PhocusWire’ stated that the terms of the deal have not been disclosed. Tampa (US)-based Satisfi Labs is transforming the customer experience landscape with its patent-pending AI Chat platform, integrated with the […]

Leveraging real-time insights for a personalized customer experience – MM+M Online

A shortage of healthcare providers (HCPs) and an increased customer and physician demand for information related to conditions, treatments and products has significantly changed the healthcare market in recent years. The pharmaceutical sector still prioritizes a drug’s brand.com as the primary endpoint for its advertising even though these sites have remained largely the same search […]

Michael Kors Is Mastercard’s First AI-powered Shopping Assistant Retail Partner – Yahoo News Australia

Mastercard has announced that Michael Kors is its first retail partner to use the Shopping Muse, the artificial intelligence-powered shopping assistant by Dynamic Yield, a Mastercard company. With a busy summer travel and wedding season upcoming, the partnership will now enable customers to use the AI assistant to find the perfect outfit and accessories for […]

Scurri acquires specialist conversational AI platform, HelloDone, to offer enhanced customer services within the … – The Retail Bulletin

RETAIL SOLUTIONS UK NEWS 31 May, 2024 | by Patrick Overall Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands. Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational […]