Sprinklr Named a Strong Performer in Conversational AI for Customer Service Report – Yahoo Finance

According to the report, “brands interested in managing their customer self-service as part of a broader approach to customer experience should give serious thought to Sprinklr.” NEW YORK, May 28, 2024–(BUSINESS WIRE)–Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced its recognition as a Strong Performer in The Forrester […]

PolyAI Optmizes its Conversational AI to Automate Services – AiThority

What is The News About? NVentures (NVIDIA’s venture capital arm), and Zendesk supported the recent €46 million Series C funding round that the London-based AI startup PolyAI completed. Khosla Ventures, Georgian, Point72 Ventures, Sands Capital, and Passion Capital were among the follow-on investors. Now that they’ve raised over €110 million, PolyAI is well-funded.The founders of […]

Introducing New Intetics’ Service: Creation of AI-Powered – GlobeNewswire

NAPLES, Fla., May 23, 2024 (GLOBE NEWSWIRE) — Intetics Inc., a pioneering AI software development company, is excited to unveil its latest service offering: Enterprise Knowledge Assistant (EKA). This intelligent service is intended to help organizations in different industries such as Healthcare, Retail, eCommerce, Finance, Insurance, Legal, and Call Centers to manage their knowledge and […]

Introducing New Intetics’ Service: Creation of AI-Powered Enterprise Knowledge Assistants for … – WDRB

NAPLES, Fla., May 23, 2024 (GLOBE NEWSWIRE) — Intetics Inc., a pioneering AI software development company, is excited to unveil its latest service offering: Enterprise Knowledge Assistant (EKA). This intelligent service is intended to help organizations in different industries such as Healthcare, Retail, eCommerce, Finance, Insurance, Legal, and Call Centers to manage their knowledge and […]

Kore.ai Named A Leader in Conversational AI For Customer Service, Q2 2024 Analyst Evaluation – iTWire

COMPANY NEWS:  Report states thatKore.ai leads the way in the use of LLMs and GenAI for conversational AI and puts modern AI to work, safely and responsibly at scale Kore.ai, a leader in enterprise conversational and generative AI platform technology, has been named a “Leader” in The Forrester Wave: Conversational AI for Customer Service, Q2 2024. […]

The Forrester Wave: Conversational AI For Customer Service 2024 – Top Takeaways – CX Today

Are generative AI (GenAI) and LLMs the solution to years of customer self-service disappointment? Forrester certainly believes so. With the report claiming that “GenAI will save the beleaguered chatbot,” Forrester argues that the technology’s inherently natural conversations and significantly reduced deployment times are a self-service game-changer. And conversational AI vendors appear to agree. With the […]

Kore.ai Named a Leader in Conversational AI For Customer Service, Q2 2024 Analyst Evaluation – PR Newswire

Report states that Kore.ai leads the way in the use of LLMs and GenAI for conversational AI and puts modern AI to work, safely and responsibly at scale ORLANDO, Fla., May 17, 2024 /PRNewswire/ — Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced it has been named a “Leader” in The […]