5 Ways Conversational AI Solutions Can Boost High-Volume Hiring Efficiency in QSRs – QSR Media

In 2023, a survey of Australian consumers highlighted a major pain point in the restaurant and café industry: the shortage of well-trained staff. Approximately 30 percent of respondents also voiced concerns about the quality of food, linking it directly to staffing issues.  Quick Service Restaurants (QSRs) are particularly hard-hit, grappling with outdated and inefficient hiring […]

83 Percent of Indian Businesses Invest in Conversational AI, Reveals New Infobip Report – Social News XYZ

Business Wire India The new report features insights by a leading analyst firm on Indian businesses CX priorities Increased preference from organizations towards AI-powered conversational tools ​A new report from global cloud communications platform, Infobip revealed that brands prioritize customer interaction by increasing budget allocations to improve the overall experience. In India, 83% of businesses in […]

Conversational AI lead gen startup secures £500k – UKTN (UK Technology News

OpenFi, a conversational artificial intelligence (AI) platform for lead generation and customer service, has closed a £500,000 pre-seed funding round. Led by Bijan Morvaridi with additional investments from Fortune Green Capital and Foundation Ventures, OpenFi will use the funding to expand the product team, build the second version of the platform, integrate with a UK […]

InMoment Sets a New Standard in CX with AI-Based Conversational Intelligence and Contact Centre Data Analysis … – Directors Club News

InMoment®, a leader in Experience Improvement (XI)™ solutions, announced the infusion of generative AI into its cutting-edge Conversational Intelligence solution. This innovative technology leverages the wealth of information in contact centre conversations to optimize operations, enhance customer engagement, and elevate the overall customer experience. Conversational Intelligence marks a significant leap forward in integrated customer experience […]

Latest News | US Fintech Platform TIFIN Debuts in Indian Market with Conversational AI Assistant MyFi – LatestLY

New Delhi, Jul 1 (PTI) US-based AI-driven fintech platform TIFIN on Monday marked its debut in the Indian market with the launch of MyFi, a conversational AI assistant offering customised investment guidance. MyFi deploys research-driven, fact-based investment intelligence and AI models to generate personalised investment guidance based on the users’ investment portfolio. Also Read | […]

AssemblyAI Enhances Conversational Intelligence with New Features – Blockchain.News

AssemblyAI, a leader in AI-driven audio intelligence, has unveiled a series of new features designed to help enterprises extract and analyze insights from digital conversational data. This move comes as businesses increasingly turn to AI solutions to manage the vast amounts of information generated from virtual meetings, call centers, and chatbots. Conversational Intelligence AI Conversational […]

Navigating the Complex World of Conversational AI – Part 1 – By John Smallwood, President Travel Outlook – Hotel News Resource

Image Credit Travel Outlook    Questions Every Hotelier Should Ask When Considering Guest-Led Conversational AI In the rapidly evolving hospitality industry, integrating Artificial Intelligence (AI) has become crucial for hoteliers looking to enhance guest experiences and stay ahead of the competition. As AI technology continues to develop, hoteliers need to ask the right questions to ensure […]