Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Collaborative Learning and Conversational Intelligence in AIOps – Spiceworks Learn how the convergence of CL (collaborative learning) and CI (conversational intelligence) enables a future where AI handles data and tasks while humans focus on creativity. June 27, 2024 (Credits: Shutterstock) As AI rapidly advances, new applications within AIOps are gaining momentum. Dr. Maitreya Natu, writes […]
DALLAS, June 25, 2024 /PRNewswire/ — TeamSupport, a leading provider of support ticketing and live chat solutions, has appointed industry veteran Grant Stanis as its new CEO. Previously, Stanis led dynamic teams at SaaS companies Enmark Systems, Inc. and FPX. Prior to that, he spent ten years doing M&A at PwC, a global consulting firm.
Expert explains future of Artificial Intelligence Vice President Kamala Harris spoke Wednesday at an Artificial Intelligence conference in London, addressing the Biden administration’s plans to address concerns over A.I. Simon Wilby, the creator of 1Voice A.I. joined LiveNOW from FOX’s Mike Pache to discuss the concerns and potential solutions. Amazon is reportedly revamping Alexa to […]
Generative artificial intelligence startup Sierra Technologies Inc. is taking it upon itself to “advance the frontiers of conversational AI agents” with a new benchmark test that evaluates the performance of AI agents in real-world settings. Compared with previous benchmarks, Sierra’s 𝜏-bench goes further than simply assessing the conversational capabilities of AI chatbots, measuring their ability […]
Global communications platform Infobip now offers businesses and brands access to conversational AI and AI-enabled chatbots on RCS Business Messaging through a new integration with Google Vertex AI. As pioneers in global omnichannel communications, Infobip is leading the market with innovative solutions. As consumers look for a deeper connection with the brands they buy from, […]
The relationship between AI and health, environmental sustainability, and humanitarian efforts is complex. On one hand, when it comes to vulnerable communities, AI has been used for surveillance, has perpetuated economic inequalities, and sometimes, has served as an instrument of violence and domination. Through irresponsible and biased models, AI has also exacerbated preexisting inequities in […]
Cognigy, a global leader in AI-first customer service automation, announced that it has raised $100 million in Series C funding. The round was led by Eurazeo Growth, with participation from existing investors Insight Partners, DTCP and DN Capital and others. The new funding will accelerate Cognigy’s mission to deliver AI-first customer service at scale. Cognigy […]
A former Amazon employee criticized the company’s handling of its Alexa voice assistant. Mihail Eric said on X that technical and bureaucratic issues hindered Alexa’s development. He said Amazon had the resources to become the “unequivocal” leader in conversational AI, but failed. A former employee said Amazon “dropped the ball” with its voice assistant Alexa. […]