Interactive virtual agents (IVAs) built on conversational AI are the future of customer engagement. Yet, slightly over 72% of pharma marketers lack a dedicated budget for these technologies. Investment in IVAs is critical to enhance the effectiveness of digital platforms such as brand websites, which continue to be the main endpoint for campaigns despite their […]
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As the adoption of conversational messaging platforms accelerates across large and small businesses, the ‘transformative power’ of generative AI is steering businesses toward conversational commerce, according to the report ‘Win with Conversations’ by Bain & Company and Meta, released Thursday, that states 70% of surveyed large enterprises are already engaging with half of their customer […]
The coming decade would throw up a unique opportunity for technology, particularly generative AI, to revolutionise how businesses of all sizes operate. With generative AI-powered conversational messaging for business likely to bring in 450 million consumers to the e-commerce ambit, nearly 80 percent enterprises plan to invest in this technology through the next couple of years, […]
The way businesses interact with customers is undergoing a dramatic shift, driven by the rise of conversational platforms and the transformative power of generative AI (Gen AI). A new report, “Win with Conversations,” by Bain & Company and Meta, reveals that conversational commerce is poised to be the next big wave of business growth in […]
A parent asked a question in a private Facebook group in April 2024: Does anyone with a child who is both gifted and disabled have any experience with New York City public schools? The parent received a seemingly helpful answer that laid out some characteristics of a specific school, beginning with the context that “I […]
Share this article bunq upgrades its GenAI assistant Finn image credit shutterstock bunq, the second largest neobank in Europe, has upgraded its user-facing AI assistant, Finn, my making it fully conversational. The challenger has also rolled out its worldwide one-time activation travel insurance, in partnership with embedded insurance provider, Qover. The two announcements coincide with […]
Loading… Loading… Wedbush analyst Daniel Ives reiterated the Outperform rating on SoundHound AI, Inc. SOUN with a price forecast of $9. Following the first quarter results, the analyst notes that the company continues to see demand for its voice AI products picked up in the automotive and restaurant industries, signing various large brand deals that fuel growth while grabbing […]