Google (US) is one of the most recognized brands in the world. Its core products and platforms include Android, Chrome, Gmail, Google Drive, Google Maps, Google Play, Search, and YouTube, and each of them has over one billion active users every month. Google builds a platform on the cloud and has been investing in infrastructure, security, data management, analytics, and AI. As more and more digital experiences are being built on the cloud, its cloud products are helping enterprises of all sizes to take advantage of the latest technologies and run their businesses more efficiently. The company’s global clientele base is spread across various industries, such as automotive, BFSI, retail and eCommerce, education, energy, engineering, entertainment, environmental, food, beverage, government, healthcare, manufacturing, media, telecom, IT/ ITeS, transportation, and travel and hospitality. It operates through 70 offices in more than 50 countries worldwide. In Conversational AI Market, Google offers Dialogflow for producing modern virtual agents and lifelike conversational AI. It offers two use cases that include Voicebots for customer service and Chatbots for B2C conversations.
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