The IVA Challenge: Achieving Success in the Age of Generative AI (Webinar) – – Opus Research

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Safe to say, it’s challenging to keep up with the dizzying pace of announcements claiming how AI technologies will transform contact centers.


World’s Leading High-rise Marketplace

Struggling to navigate the maze of Intelligent Virtual Assistant (IVA) solutions? Let’s put those doubts to rest. Dive into an engaging roundtable where we tackle the hottest questions of the year head-on (no doubt, GAI is top of the list).

Join experts from Opus Research and Interactions (Tuesday, May 14, 1pm ET) who will provide clarity and insights on common inquiries, including:

  • How can I seamlessly integrate IVAs with my existing systems and workflows?
  • What role does Generative AI (GAI) play in optimizing IVA performance, and how can I leverage it effectively?
  • How do you ensure security and compliance in IVAs amid advancements in Generative AI?
  • How can I maximize ROI and ensure long-term value for my customers and business from my IVA investment?

Secure your spot today to ensure you are equipped with the knowledge and strategies needed to navigate the IVA landscape with confidence.

Register for this free webinar above or directly at BrightTalk

Categories: Conversational Intelligence, Intelligent Assistants, Webcasts, Intelligent Authentication, Articles


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