Voice of the customer for enterprise conversational AI platforms – ITPro

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The “Voice of the Customer” is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers.


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Within the “Voice of the Customer,” Gartner Peer Insights recognizes the vendors that are the most highly rated by their customers through the Customers’ Choice distinction.

Gartner Peer Insights is a free peer review and rating platform designed for enterprise software and services decision makers. Find out who the leaders are in this market.

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