Beyond Chatbots: Elevating Financial Services With Conversational Utility – Global Banking And Finance Review

By Richard Winston, the Global Industry Lead of Financial Services at Slalom In the competitive and rapidly evolving industry of financial services, one thing has remained steadfast as an essential pillar for sustained success: exceptional customer experience (CX). Beyond simply facilitating transactions, financial institutions understand that the quality of their customer service can make or […]

Revolutionizing Conversation: AI with Emotional Intelligence Hits the Market – yTech

In a landscape of ever-evolving technology, a New York-based startup named Hume AI, having launched an advanced voice AI, is setting the bar high by incorporating emotional intelligence into digital conversation. Founded by Alan Cowen, formerly of Google DeepMind, this company has made strides by securing $50 million in Series-B funding shortly after its launch, […]

Behind Hume’s conversational AI with emotional intelligence – The Economic Times

Artificial intelligence can now understand human emotions, pull-off sarcasm, and even express anger. New York-based startup Hume AI last week launched the first voice AI with emotional intelligence which can generate conversations for emotional well-being of its users. Elevate Your Tech Prowess with High-Value Skill Courses Offering College Course Website Indian School of Business ISB […]

What Is Conversational AI? Examples And Platforms – Forbes

Conversational AI is rapidly transforming how we interact with technology, enabling more natural, human-like dialogue with machines. Powered by natural language processing (NLP) and machine learning, conversational AI allows computers to understand context and intent, responding intelligently to user inquiries. A wide range of conversational AI tools and applications have been developed and enhanced over […]