Report states that Kore.ai leads the way in the use of LLMs and GenAI for conversational AI and puts modern AI to work, safely and responsibly at scale ORLANDO, Fla., May 17, 2024 /PRNewswire/ — Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced it has been named a “Leader” in The […]
Conversational AI Market Report Conversational AI Market Scope and Overview The Conversational AI Market has witnessed remarkable growth in recent years, transforming how businesses interact with customers and streamline operations. Conversational AI leverages artificial intelligence technologies, such as natural language processing (NLP), machine learning (ML), and automatic speech recognition (ASR), to enable human-like interactions between […]
The London-based AI startup PolyAI has just raised over €46 million in a Series C funding round, backed by new investors Hedosophia, NVentures (NVIDIA’s venture capital arm) and Zendesk, with follow-on investments from Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital. With this raise, PolyAI has now secured over €110 million in funding. […]
[embedded content] Imagine calling a customer service hotline and being put on hold for what feels like an eternity, only to be met with a scripted response that doesn’t quite address your issue. Or consider the frustration of waiting days for an email reply that merely redirects you to another department. These are common scenarios […]
Haya Ajjan eagerly sat in front of her computer on Monday, joking she was on the edge of her seat, watching OpenAI announce its newest iteration of ChatGPT. “I thought, right away, this is going to change personalized learning,” said Ajjan, associate dean at Elon University’s Love School of Business in North Carolina. ChatGPT’s newest […]
Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced it has been named a “Leader” in The Forrester Wave™: Conversational AI for Customer Service, Q2 2024. Kore.ai was evaluated alongside 13 other conversational AI providers, and ranked as a Leader with the highest score in the “Current Offering” category. Providers were evaluated against 23 […]
OpenAI Fortifies AI Language Abilities with Reddit Deal The AI realm continues to sizzle, and OpenAI takes a significant leap with its latest development, GPT-4, which is already sparking global excitement thanks to its human-like conversational capabilities. The groundbreaking collaboration with Reddit marks a major milestone for the artificial intelligence community. This partnership paves the […]
Artificial intelligence is reshaping the way we seek out information, with conversational robots leading the charge. OpenAI, under the guidance of Sam Altman, has developed a vocal inquiry system that not only understands speech but also reads facial expressions and interprets vocal emotions through its advanced GPT-4 model. The integration of source citation to the […]
Earlier this week OpenAI launched GPT-4o (“o” for “omni”), a new version of the artificial intelligence (AI) system powering the popular ChatGPT chatbot. GPT-4o is promoted as a step towards more natural engagement with AI. According to the demonstration video, it can have voice conversations with users in near real-time, exhibiting human-like personality and behaviour. […]