Kore.ai Named a Leader in Conversational AI For Customer Service, Q2 2024 Analyst Evaluation – PR Newswire

Report states that Kore.ai leads the way in the use of LLMs and GenAI for conversational AI and puts modern AI to work, safely and responsibly at scale ORLANDO, Fla., May 17, 2024 /PRNewswire/ — Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced it has been named a “Leader” in The […]

Conversational AI Market Soars with Growing Demand for Customer Engagement – openPR

Conversational AI Market Report Conversational AI Market Scope and Overview The Conversational AI Market has witnessed remarkable growth in recent years, transforming how businesses interact with customers and streamline operations. Conversational AI leverages artificial intelligence technologies, such as natural language processing (NLP), machine learning (ML), and automatic speech recognition (ASR), to enable human-like interactions between […]

PolyAI raises €46 million to further optmise its conversational AI for unbeatable customer service automation – EU-Startups

The London-based AI startup PolyAI has just raised over €46 million in a Series C funding round, backed by new investors Hedosophia, NVentures (NVIDIA’s venture capital arm) and Zendesk, with follow-on investments from Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital. With this raise, PolyAI has now secured over €110 million in funding. […]

Kore.ai Tops Forrester Conversational AI for Customer Service, Q2 2024 – Martechcube

Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced it has been named a “Leader” in The Forrester Wave™: Conversational AI for Customer Service, Q2 2024. Kore.ai was evaluated alongside 13 other conversational AI providers, and ranked as a Leader with the highest score in the  “Current Offering” category. Providers were evaluated against 23 […]

OpenAI Enhances ChatGPT with Reddit’s Wealth of Conversational Data – elblog.pl

OpenAI Fortifies AI Language Abilities with Reddit Deal The AI realm continues to sizzle, and OpenAI takes a significant leap with its latest development, GPT-4, which is already sparking global excitement thanks to its human-like conversational capabilities. The groundbreaking collaboration with Reddit marks a major milestone for the artificial intelligence community. This partnership paves the […]

ChatGPT is now better than ever at faking human emotion and behaviour – The Conversation

Earlier this week OpenAI launched GPT-4o (“o” for “omni”), a new version of the artificial intelligence (AI) system powering the popular ChatGPT chatbot. GPT-4o is promoted as a step towards more natural engagement with AI. According to the demonstration video, it can have voice conversations with users in near real-time, exhibiting human-like personality and behaviour. […]