Experion, Twixor tie up for AI, CX automation – Bizz Buzz

Hyderabad: Experion Technologies has announced its strategic partnership with Twixor, the pioneering actionable intelligence platform that empowers businesses to build hyper-personalised engagement platforms. These platforms enable customers to initiate end-to-end fulfillment processes for digital process automation, transcending industries such as BFSI, healthcare, retail, logistics, and transportation. This partnership aims to deliver unparalleled value through CX […]

Introducing AI Assistants That Understand and Participate in Real-Time Conversations – elblog.pl

Interactive AI Assistants Push Boundaries with Real-Time Analysis and Translation The tech world has been abuzz with the unveiling of advanced AI assistants capable of engaging in real-time conversations with users. These assistants are not only designed to pause and resume dialogue as users interject but also to interpret live video to analyze users’ environments […]

OpenAI and Google are launching supercharged AI assistants. Here’s how you can try them out. – MIT Technology Review

This week, Google and OpenAI both announced they’ve built supercharged AI assistants: tools that can converse with you in real time and recover when you interrupt them, analyze your surroundings via live video, and translate conversations on the fly.  OpenAI struck first on Monday, when it debuted its new flagship model GPT-4o. The live demonstration […]

Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud … – Directors Club News

Genesys®, a global cloud leader in AI-powered experience orchestration, announced new AI capabilities to transform every customer and employee experience. With Agent Copilot, Virtual Agent, Empathy Detection and Modern Agent Workspace for the Genesys Cloud™ platform, Genesys is empowering organisations to unleash the next era of customer experiences grounded in a strong AI-human partnership. The […]

Tech Trends: Interflexion founders seek to help middle managers improve using conversational AI – ROI-NJ.com

In 2019, experienced entrepreneurs John Muldoon and John Hack had an idea that they couldn’t shake. After doing some work for a leadership training firm, Hack said, they realized, “There hadn’t been innovation in the corporate training market since the introduction of computer-based training.” To solve that problem, Muldoon and Hack founded Interflexion, based in […]

Cognigy Leads in 2024 “Conversational AI For Customer Service” Report – Martechcube

Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. In this evaluation, Cognigy was recognized as the top-ranked solution in the Strategy category and received the highest possible scores in nine criteria, including Orchestration of AI […]