Hyderabad: Experion Technologies has announced its strategic partnership with Twixor, the pioneering actionable intelligence platform that empowers businesses to build hyper-personalised engagement platforms. These platforms enable customers to initiate end-to-end fulfillment processes for digital process automation, transcending industries such as BFSI, healthcare, retail, logistics, and transportation. This partnership aims to deliver unparalleled value through CX […]
Interactive AI Assistants Push Boundaries with Real-Time Analysis and Translation The tech world has been abuzz with the unveiling of advanced AI assistants capable of engaging in real-time conversations with users. These assistants are not only designed to pause and resume dialogue as users interject but also to interpret live video to analyze users’ environments […]
OpenAI rocked the bot world with its introduction of GPT-4o on May 13. The “o” is for “omni” and it refers to its ability to support text, vision and audio rapidly and routinely, even on the free version of ChatGPT. As CTO Mira Mirati explains in an introductory video, the new model eliminates a good […]
During Google I/O, the company shows off Gemini Live, which is a new mobile digital interaction that encourages more natural conversations with its AI platform. Google unveils this tool in various forms as users can have a conversation with Gemini Live to prepare for a job interview. Users can prompt the AI technology to ask […]
This week, Google and OpenAI both announced they’ve built supercharged AI assistants: tools that can converse with you in real time and recover when you interrupt them, analyze your surroundings via live video, and translate conversations on the fly. OpenAI struck first on Monday, when it debuted its new flagship model GPT-4o. The live demonstration […]
KINGSTON, Jamaica — As artificial intelligence (AI) becomes interwoven in all aspects of life, understanding the capabilities, limitations and potential of the technology is increasingly crucial. With the goal of dissecting and understanding AI to its full extent, Observer Online took questions to a computer in a virtual interview with Meta AI, a prominent AI […]
Genesys®, a global cloud leader in AI-powered experience orchestration, announced new AI capabilities to transform every customer and employee experience. With Agent Copilot, Virtual Agent, Empathy Detection and Modern Agent Workspace for the Genesys Cloud™ platform, Genesys is empowering organisations to unleash the next era of customer experiences grounded in a strong AI-human partnership. The […]
OpenAI is one of the defining vendors of the generative AI era. The foundation of OpenAI’s success and popularity is the company’s GPT family of large language models (LLM), including GPT-3 and GPT-4, alongside the company’s ChatGPT conversational AI service. OpenAI announced GPT-4 Omni (GPT-4o) as the company’s new flagship multimodal language model on May […]
In 2019, experienced entrepreneurs John Muldoon and John Hack had an idea that they couldn’t shake. After doing some work for a leadership training firm, Hack said, they realized, “There hadn’t been innovation in the corporate training market since the introduction of computer-based training.” To solve that problem, Muldoon and Hack founded Interflexion, based in […]
Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. In this evaluation, Cognigy was recognized as the top-ranked solution in the Strategy category and received the highest possible scores in nine criteria, including Orchestration of AI […]