Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger. This enables retailers to automate responses to customer queries via AI-powered chat, offering […]
Delivery management platform, Scurri, announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger. This enables retailers to automate responses to customer queries via AI-powered chat, […]
Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands LONDON, May 31, 2024–(BUSINESS WIRE)–Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on […]
The Wexford-based company has developed a platform that helps online retailers with specific management tasks such as online ordering, shipping and delivery. Scurri, the Irish delivery management software platfrom, has today (31 May) announced the acquisition of UK-based conversational AI company HelloDone. The HelloDone platform uses generative AI to answer post-purchase customer queries on digital […]
IT infrastructure services provider Kyndryl has launched IT support service Kyndryl Interactive AI for Service Desk. The company said the solution blends AI with human expertise to deliver a hyper-personalised interactive IT support experience. It uses advanced speech recognition and natural language processing to understand conversation via contextually specific models with measurable business rules and dialogue […]
Delivery management specialist Scurri, has announced the acquisition of HelloDone, a UK-based platform which provides conversational AI solutions to retailers and brands. HelloDone’s offering answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger. This enables retailers to automate responses to customer queries via AI powered chat. The deal will see […]