Allowing readers to dive into the classics with renowned authors as their guides — that’s the vision behind Rebind, a new publishing platform that could give well-known books an AI-fueled rebirth. To create those immersive experiences, Rebind extensively interviews luminaries like John Banville, Roxanne Gay and Bill McKibben about a literary work. That material forms […]
Global communications platform Infobip now offers businesses and brands access to conversational AI and AI-enabled chatbots on RCS Business Messaging through a new integration with Google Vertex AI. As pioneers in global omnichannel communications, Infobip is leading the market with innovative solutions. As consumers look for a deeper connection with the brands they buy from, conversational messaging […]
In the tourism sector, the influence of GenAI innovations on business operations is undeniable. From my theoretical standpoint, conversational platforms like ChatGPT will likely become the main or even the sole gateways to the internet. I envision a future where such platforms transition from simply processing data to becoming the primary aggregators and distributors of […]
Startups ride on rising demand for voice-based conversational AI use cases in India In May 2023, Aadhaar architect and Infosys co-founder Nandan Nilekani predicted that India would soon become the use-case capital of the world, with the AI revolution in the country being voice-led. True to his words, several startups are now capitalising on the […]
Global communications platform Infobip now offers businesses and brands access to conversational AI and AI-enabled chatbots on RCS Business Messaging through a new integration with Google Vertex AI. As pioneers in global omnichannel communications, Infobip is leading the market with innovative solutions. As consumers look for a deeper connection with the brands they buy from, rich conversational […]
Global communications platform Infobip now offers businesses and brands access to conversational AI and AI-enabled chatbots on RCS Business Messaging through a new integration with Google Vertex AI. As pioneers in global omnichannel communications, Infobip is leading the market with innovative solutions. As consumers look for a deeper connection with the brands they buy from, […]
Oakland, CA, June 19, 2024 (GLOBE NEWSWIRE) — Peer Health Exchange (PHE) is launching an interactive Conversational AI Platform (CAP) on its digital health platform selfsea.org. The CAP is designed to provide young people with immediate guidance towards high quality youth-approved health resources 24/7 when human support isn’t available. Peer Health Exchange’s Youth Design Group […]
Many organizations use AI to summarize calls, analyze sentiment, and gain new insights, but your average AI-powered tool only provides basic, canned information. While this can still be useful, contact centers often have more specific needs – especially if they require precise information for tracking use cases, categorizing calls, or improving agent training. The answer […]
The retail industry is undergoing a significant transformation driven by the increasing adoption of artificial intelligence. A recent Metrigy study found that 34% of retailers believe this year will be a turning point in the acceptance of AI for the customer experience (CX). The study also confirmed a growing acknowledgment among retailers that not using […]