Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Last month, OpenAI launched GPT-4o (“o” for “omni”), a new version of the artificial intelligence (AI) system powering the popular ChatGPT chatbot. GPT-4o is promoted as a step towards more natural engagement with AI. According to the demonstration video, it can have voice conversations with users in near real-time, exhibiting human-like personality and behaviour. This […]
Meta AI was asked ‘what is a woman’ Photo : Twitter Mark Zuckerberg‘s Meta AI was asked to define a woman and the bot ended up concluding that the concept is ‘too complex’. A screeshot of the conversation was shared on social media by Rachael Wong, founder of a think tank ‘Women’s Forum Australia’, which […]
During the Locknote session at Enterprise Connect in March, the panelists had a discussion about use cases of generative AI in the contact center – and disagreement ensued. The question was – should organizations use generative AI for customer-facing interactions? While I noted that this is already happening in some situations, Dave Michels was adamant […]
The global conversational AI market is anticipated to grow at a considerable CAGR of 20.5% during the forecast period. There are several growth opportunities that could be taken advantage by major companies to maximize the potential of the conversational AI market. One such key opportunity is to rise in integration of the existing conversational AI […]
Global digital business services leader Teleperformance announced that it has been named a platinum partner for Kore.ai, a world leader in enterprise conversational and generative AI platform technology. As a global reseller and managed services partner of Kore.ai, Teleperformance and its digital services arm TP Infinity will leverage the Kore.ai Experience Optimization (XO) Platform V11.0 […]
Thoughtly, a rapidly growing startup building AI voice agents for contact centers, has secured a $3 million funding round with participation from Afore Capital, Greycroft, Expansion, and others. With their innovative approach to customer phone calls, Thoughtly is poised to disrupt the CCaaS (Contact Center as a Service) space and revolutionize the way businesses approach customer service […]
NEW YORK, NY, June 6, 2024 (Newswire.com) – Pypestream, the leading Conversational AI platform, is thrilled to announce the launch of its highly anticipated Perspectives Webinar Series. The series kicks off on June 11th, 2024, with an insightful webinar titled “The Hybrid Customer: Navigating the New Normal in Customer Engagement,” co-hosted by Household. Pypestream, the […]
Vectara logo www.qumulo.com Vectara’s GenAI platform helps provide a quick path to product knowledge delivered with tone and context. Our partnership with Vectara underscores our vision to bring more value to Qumulo customers. This is the first of many Gen AI value-added features Qumulo will bring to the market for our customers.” — Daniel Chee, […]
June 6, 2024 COLUMBUS, Ohio and NEW YORK; June 6, 2024 – Bath & Body Works, Inc. (NYSE: BBWI), a leading retailer of personal care and home fragrance products, is collaborating with Accenture (NYSE: ACN) to modernize, transform and simplify its core digital and technology platforms. This multi-year program is part of Bath & Body […]
Conversational AI Market size was valued at USD 8.74 Bn. in 2022 and the total Conversational AI revenue is expected to grow by 21.5% from 2023 to 2029, reaching nearly USD 34.19 Bn. Conversational AI Market Overview Maximize Market Research is a Business Consultancy Firm that has published a detailed analysis of the “Conversational AI Market”. The […]