26 Conversational AI: Introduction to Chatbot’s Security Risks, Their Probable Solutions, and the Best Practices to … – O’Reilly Media

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Vivek Bhardwaj1, Balwinder Kaur Dhaliwal2, Sanjaya Kumar Sarangi3, T.M. Thiyagu4, Aruna Patidar5 and Divyam Pithawa6*


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1School of Computer Science and Engineering, Manipal University Jaipur, Jaipur India

2Department of Computer Science and Engineering, Lovely Professional University, Jalandhar, Punjab, India

3Coordinator and Adjunct Professor, Utkal University, Bhubaneswar, India

4Computer Science and Engineering, Karunya Institute of Technology and Sciences, Karunya Nagar, Coimbatore, Tamil Nadu, India

5Department of Information Technology, Shri Vaishnav Vidhyapeeth Vishwavidyalya, Indore, India

6Department of Computer Science Engineering, Shri Vaishnav Vidyapeeth Vishwavidyalaya, Indore, India


Artificial intelligence (AI) of the conversational variety enables users to communicate with software programs in a manner similar to that of other people. AI that allows users to interact with chatbots or virtual agents is referred to as conversational AI. Using vast volumes of data, machine learning, and natural language processing, they recognize audio and text inputs and translate their contents into other languages to simulate human interactions.

Conversational AI Agents: Physical or virtual agents who can assist just about anyone from Mark Zuckerberg to a normal person like you and me in a variety of tasks ranging from a fully automated house like …

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