Openstream.ai notches patent for multimodal AI-driven digital twin – Mobihealth News

Conversational AI organization Openstream.ai announced a new patent for automated digital twin technology that gives EVA, or enterprise virtual assistant, users the ability to utilize virtual assistants that are digital twins of human experts in their respective fields.  The digital twins share their human counterparts’ knowledge and unique personas and engage in empathetic, hallucination-free conversations […]

AI Won’t Replace Humans: Why the Human Touch Still Matters in Customer Conversations – G2

Conversational AI in customer communications has become commonplace in the past year. This is especially true in industries such as education, healthcare, automotive, real estate, and travel. While often seen as a positive development that increases efficiency and productivity, fears that AI will replace human jobs have also crept into the discussion. Will customer service […]

The Hottest Trends in Contact Center Conversational Intelligence – CX Today

Conversational intelligence software empowers companies to compete based on exceptional customer service. Offering insights into everything from sentiment to intent, this technology helps organizations map customer journeys and deliver incredible experiences. For years, companies have relied on solutions powered by natural language processing and machine learning. Now, as the AI landscape evolves, new trends in […]

Narendra Modi in Conversation With Bill Gates: ‘Aai’ and ‘AI’ Among an Indian Child’s First Words Now – News18

Prime Minister Narendra Modi with Microsoft co-founder Bill Gates during a meeting at his residence, in New Delhi on March 28, 2024. (X/@BJP4India) During the conversation with Bill Gates, PM Narendra Modi also shared recent practical use-cases of AI in governance, particularly during the G20 Summit last year In a free-wheeling chat with Microsoft co-founder […]