Dashbot Integrates With Amazon Lex, Enhancing Conversational Analytics – PYMNTS.com

Making chatbots for commerce could get easier thanks to a partnership between Amazon and Dashbot. Dashbot, a leading provider of conversational analytics tools, recently announced integration with Amazon Lex, the natural language chatbot-building service from Amazon. The initiative aims to boost the analytical capabilities available to developers working with Lex-powered conversational interfaces. Using the technology behind Amazon […]

Forget OpenAI’s ChatGPT, Hume AI’s Empathetic Voice Interface (EVI) Might Be the Next Big Thing in AI! – Analytics India Magazine

Listen to this story Hume AI has introduced a conversational AI named Empathic Voice Interface (EVI), with emotional intelligence. EVI sets itself apart by comprehending the user’s tone of voice, adding depth to every interaction and tailoring its responses accordingly.  Interestingly, it almost feels like you are talking to a human.  Click here to check […]

Vonage launches generative AI for Vonage Conversational Commerce – Martechcube

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced the launch of generative AI for Vonage Conversational Commerce, powered by Jumper.ai. Leveraging advanced generative AI capabilities that are seamlessly integrated with its Conversational Commerce solution, Vonage is arming businesses with the tools to […]

Speak Volumes With AI and Conversational Intelligence for Better CX – CMSWire

The Gist Redefining customer service. Conversational intelligence is transforming customer interactions with personalized, real-time support through advanced AI technologies. Enhancing customer loyalty. By offering tailored experiences, CI fosters deeper customer engagement and loyalty, driving long-term business success. Navigating implementation challenges. Successfully integrating CI requires phased deployment, training, and continuous improvement to adapt to evolving customer […]

Conversica Announces Dynamic Two-Way AI Conversations for Marketing Automation Platforms – Morningstar

Conversica Announces Dynamic Two-Way AI Conversations for Marketing Automation Platforms Conversica’s 1:1 Conversational AI integration marks the most significant update to marketing automation platforms (MAP) engagement capabilities in 25 years Conversica, Inc, the leading provider of Conversational AI solutions for enterprise revenue teams, announced today its new solution for marketing automation platforms (MAPs) that embeds […]

Conversica Announces Dynamic Two-Way AI Conversations for Marketing Automation Platforms – Yahoo Finance

Conversica’s Salesforce Marketing Cloud integration enables users to directly embed AI-powered conversations within Journey Builder. (Graphic: Business Wire) Conversica’s 1:1 Conversational AI integration marks the most significant update to marketing automation platforms (MAP) engagement capabilities in 25 years SAN MATEO, Calif., March 27, 2024–(BUSINESS WIRE)–Conversica, Inc, the leading provider of Conversational AI solutions for enterprise […]