Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational artificial intelligence (AI) assistants are engineered to provide precise, real-time responses through intelligent routing of queries to the most suitable AI functions. With AWS generative AI services like Amazon Bedrock, developers can create systems that expertly manage and respond to user requests. Amazon Bedrock is a fully managed service that offers a choice of […]
Conversational AI platform Parloa has nabbed $66 million in a Series B round, a year after it raised $21 million from a swathe of European investors to propel its international growth. The German company is focusing on the U.S. in particular, and last year opened an office in New York, too. It says this hub […]
In recent years, the bot services market has undergone significant growth propelled by advancements in artificial intelligence (AI), natural language processing (NLP), and machine learning. This blog explores the thriving landscape of the bot services market, delving into key trends driving its expansion and showcasing the transformative impact of bots on customer engagement and business […]
Dublin, April 16, 2024 (GLOBE NEWSWIRE) — The “Citizen Services AI – Global Strategic Business Report” report has been added to ResearchAndMarkets.com’s offering. Global Citizen Services AI Market to Reach $90.4 Billion by 2030 The global market for Citizen Services AI estimated at US$8.6 Billion in the year 2023, is projected to reach a revised […]
In a pivotal moment for customer service automation, Tenyx – a leader in voice AI systems – today introduces Tenyx Voice, a comprehensive conversational AI solution for the enterprise. Backed by the team’s groundbreaking research in fine-tuning, the new AI voice product takes aim at elevating customer interactions and improving customer satisfaction with its unprecedented […]
Without exception, we all hate the maddening menus and mind-numbing muzak we suffer through while waiting for an actual human being to answer a customer service line. Hopefully, salvation is around the corner. Tenyx, a trailblazer in voice AI systems, has unveiled a comprehensive conversational AI solution that is poised to redefine how enterprises interact […]
MANILA, Philippines — Rakuten Viber, the leading global platform for private and secure messaging and voice-based communication, has partnered with AI studio Inflection to bring its cutting-edge conversational AI expertise to Viber users in the Philippines. Filipino users now have direct access to Pi, enhancing their messaging experience through advanced conversational capabilities. With a name […]
By Richard Winston, the Global Industry Lead of Financial Services at Slalom In the competitive and rapidly evolving industry of financial services, one thing has remained steadfast as an essential pillar for sustained success: exceptional customer experience (CX). Beyond simply facilitating transactions, financial institutions understand that the quality of their customer service can make or […]
Salesforce has announced a slew of Service Cloud innovations aimed at enhancing customer experience and driving revenue growth. First up is a Einstein Conversation Mining, a conversational intelligence solution that gains insights into the predominant reasons customers reach out through various channels such as voice, messaging, and third-party apps. Businesses can leverage the solution to […]
Conversational AI software continues to transform numerous industries across the globe. What once was only an idea is now shaping the face of companies across the board, from start-ups to enterprise organizations. Players in this space often struggle with high operational costs and limited customer engagement channels. Conversational AI software offers solutions to these common […]