SAN FRANCISCO & DÜSSELDORF, Germany–(BUSINESS WIRE)– As a Prime Partner of NICE, Cognigy will collaborate closely with NICE to market and deliver its advanced, AI-powered customer service automation solutions that improve customer experience and increase operational efficiency. Key Benefits of the Partnership: Seamless Integration: Customers can leverage the seamless integration of Cognigy’s conversational AI with […]
IT infrastructure services provider Kyndryl has announced the availability of Kyndryl Interactive AI for Service Desk, an IT support service that combines artificial intelligence with human expertise to deliver a hyper-personalised interactive IT support experience. The service pairs advanced speech recognition and natural language processing technologies to recognise and understand rich conversation via contextually specific models […]
Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands LONDON–(BUSINESS WIRE)–Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, […]
RETAIL SOLUTIONS UK NEWS 31 May, 2024 | by Patrick Overall Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands. Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational […]
Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands LONDON–(BUSINESS WIRE)–Delivery management platform, HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger. This enables retailers to automate responses to customer queries via AI-powered chat, offering effective and immediate resolutions […]
Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger. This enables retailers to automate responses to customer queries via AI-powered chat, offering […]
Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands LONDON, May 31, 2024–(BUSINESS WIRE)–Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on […]