Cognigy Levels Up as a NICE Prime Partner to Deliver AI-Powered Customer Service Automation Solutions – Silicon Canals

SAN FRANCISCO & DÜSSELDORF, Germany–(BUSINESS WIRE)– As a Prime Partner of NICE, Cognigy will collaborate closely with NICE to market and deliver its advanced, AI-powered customer service automation solutions that improve customer experience and increase operational efficiency. Key Benefits of the Partnership: Seamless Integration: Customers can leverage the seamless integration of Cognigy’s conversational AI with […]

Kyndryl Introduces Interactive AI Solution For Personalised Service Desk Experience – NDTV Profit

IT infrastructure services provider Kyndryl has announced the availability of Kyndryl Interactive AI for Service Desk, an IT support service that combines artificial intelligence with human expertise to deliver a hyper-personalised interactive IT support experience. The service pairs advanced speech recognition and natural language processing technologies to recognise and understand rich conversation via contextually specific models […]

Scurri acquires specialist conversational AI platform, HelloDone, to offer enhanced customer services within the … – 01Net

Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands LONDON–(BUSINESS WIRE)–Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, […]

Scurri acquires specialist conversational AI platform, HelloDone, to offer enhanced customer services within the … – The Retail Bulletin

RETAIL SOLUTIONS UK NEWS 31 May, 2024 | by Patrick Overall Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands. Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational […]

Scurri acquires specialist conversational AI platform, HelloDone, to offer enhanced customer services within the … – Silicon Canals

Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands LONDON–(BUSINESS WIRE)–Delivery management platform, HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger. This enables retailers to automate responses to customer queries via AI-powered chat, offering effective and immediate resolutions […]

Scurri Acquires Specialist Conversational AI Platform, HelloDone, To Offer Enhanced Customer Services Within – 365 Retail

Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands.   HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger.  This enables retailers to automate responses to customer queries via AI-powered chat, offering […]

Scurri acquires specialist conversational AI platform, HelloDone, to offer enhanced customer services within the … – Yahoo Finance

Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands LONDON, May 31, 2024–(BUSINESS WIRE)–Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on […]