Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
NAPLES, Fla., May 23, 2024 (GLOBE NEWSWIRE) — Intetics Inc., a pioneering AI software development company, is excited to unveil its latest service offering: Enterprise Knowledge Assistant (EKA). This intelligent service is intended to help organizations in different industries such as Healthcare, Retail, eCommerce, Finance, Insurance, Legal, and Call Centers to manage their knowledge and […]
COMPANY NEWS: Report states thatKore.ai leads the way in the use of LLMs and GenAI for conversational AI and puts modern AI to work, safely and responsibly at scale Kore.ai, a leader in enterprise conversational and generative AI platform technology, has been named a “Leader” in The Forrester Wave: Conversational AI for Customer Service, Q2 2024. […]
Are generative AI (GenAI) and LLMs the solution to years of customer self-service disappointment? Forrester certainly believes so. With the report claiming that “GenAI will save the beleaguered chatbot,” Forrester argues that the technology’s inherently natural conversations and significantly reduced deployment times are a self-service game-changer. And conversational AI vendors appear to agree. With the […]
Report states that Kore.ai leads the way in the use of LLMs and GenAI for conversational AI and puts modern AI to work, safely and responsibly at scale ORLANDO, Fla., May 17, 2024 /PRNewswire/ — Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced it has been named a “Leader” in The […]
The London-based AI startup PolyAI has just raised over €46 million in a Series C funding round, backed by new investors Hedosophia, NVentures (NVIDIA’s venture capital arm) and Zendesk, with follow-on investments from Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital. With this raise, PolyAI has now secured over €110 million in funding. […]
[embedded content] Imagine calling a customer service hotline and being put on hold for what feels like an eternity, only to be met with a scripted response that doesn’t quite address your issue. Or consider the frustration of waiting days for an email reply that merely redirects you to another department. These are common scenarios […]
Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced it has been named a “Leader” in The Forrester Wave™: Conversational AI for Customer Service, Q2 2024. Kore.ai was evaluated alongside 13 other conversational AI providers, and ranked as a Leader with the highest score in the “Current Offering” category. Providers were evaluated against 23 […]
Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. In this evaluation, Cognigy was recognized as the top-ranked solution in the Strategy category and received the highest possible scores in nine criteria, including Orchestration of AI […]