Cognigy Leads in 2024 “Conversational AI For Customer Service” Report – Martechcube

Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. In this evaluation, Cognigy was recognized as the top-ranked solution in the Strategy category and received the highest possible scores in nine criteria, including Orchestration of AI […]

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report – 01Net

Recognized by independent research firm as “a good choice for brands looking to maximize the value of a variety of AI capabilities to deliver differentiating customer self-service” SAN FRANCISCO & DÜSSELDORF, Germany–(BUSINESS WIRE)–#cognigy—Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester Wave™: Conversational AI […]

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report – Silicon Canals

Recognized by independent research firm as “a good choice for brands looking to maximize the value of a variety of AI capabilities to deliver differentiating customer self-service” SAN FRANCISCO & DÜSSELDORF, Germany–(BUSINESS WIRE)– “Enterprises today are looking for best-in-class AI-powered automation solutions, and, in our view, this recognition from Forrester validates that Cognigy is the […]

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report – Chronicle-Tribune

SAN FRANCISCO & DÜSSELDORF, Germany–(BUSINESS WIRE)–May 14, 2024– Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. In this evaluation, Cognigy was recognized as the top-ranked solution in the Strategy category and received the highest possible […]

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report – Manchestertimes

SAN FRANCISCO & DÜSSELDORF, Germany–(BUSINESS WIRE)–May 14, 2024– Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. In this evaluation, Cognigy was recognized as the top-ranked solution in the Strategy category and received the highest possible […]

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report – Yahoo Finance

Forrester has named Cognigy a Leader in Conversational AI For Customer Service. Cognigy is recognized as the top-ranked solution in the Strategy category with the highest possible scores in nine areas. (Graphic: Business Wire) Recognized by independent research firm as “a good choice for brands looking to maximize the value of a variety of AI […]

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report – Morningstar

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report Recognized by independent research firm as “a good choice for brands looking to maximize the value of a variety of AI capabilities to deliver differentiating customer self-service” Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a […]

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report – Yahoo Finance Australia

Forrester has named Cognigy a Leader in Conversational AI For Customer Service. Cognigy is recognized as the top-ranked solution in the Strategy category with the highest possible scores in nine areas. (Graphic: Business Wire) Recognized by independent research firm as “a good choice for brands looking to maximize the value of a variety of AI […]