Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
With that phrase, David Limp, at the time Amazon’s head of devices and services, showed off a new generative AI-powered version of the company’s signature Alexa voice assistant in September 2023. At a packed event at the Seattle-based tech giant’s lavish second headquarters in the Washington DC suburbs, Limp demonstrated the new Alexa for a […]
Unified communications vendor RingCentral has improved its conversational AI platform and expanded its push into sales tech with generative AI coaching tools that analyze conversations for sales reps and their managers. RingSense, which has three editions — customer experience, sales, and employee experience (EX) — added Microsoft Teams integrations to all three in its latest […]
Base your design of conversational AI on human-to-human conversation Modern conversational AI is about bringing technology, language and the psychology of humans together. If you can ensure your AI solutions are based on human-to-human dialogues as opposed to just a set list of questions to get to the root of the problem, the result will be more […]
Newgen Software has unveiled LumYn, heralded as the world’s first AI-powered hyper-personalisation platform aimed at revolutionising customer engagement in the banking sector. Introduced by the Sydney-based firm, LumYn is poised to significantly enhance profitability and improve customer experiences for banks globally. The financial industry is under increasing pressure to provide personalised services and tailor solutions […]
By Eryka S Updated May 26, 2024 8:07PM EDT (Photo : Photo by Lukas Blazek on Unsplash) Conversational AI has transformed how businesses and organizations analyze data. It provides intuitive, accessible, and efficient tools for data exploration and understanding. This technology uses natural language processing (NLP) and machine learning to interpret human language and extract […]
The Multilingual Marvel With the growth of business companies globally, the need for multi-language support has never been as intense as it is today. Conversational AI demolishes or lessens communication gaps, allowing a country or continent to understand others without any problem, even with different cultures. In 2024, English, Swahili, or Mandarin might be languages […]
NAPLES, Fla., May 23, 2024 (GLOBE NEWSWIRE) — Intetics Inc., a pioneering AI software development company, is excited to unveil its latest service offering: Enterprise Knowledge Assistant (EKA). This intelligent service is intended to help organizations in different industries such as Healthcare, Retail, eCommerce, Finance, Insurance, Legal, and Call Centers to manage their knowledge and […]
The latest report by Bain & Company and Meta reveals a significant shift towards generative AI and conversational commerce in India. With 80% of enterprises planning to invest in AI and a strong preference among users for chat-based interactions, the future of customer engagement looks promising. Both large and small businesses are poised to benefit […]