The investment will be used to support continuous innovation in AI to deliver business value at scale as well as to accelerate market expansion.
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“As we look to enhance our Gen AI-powered innovations and drive wider adoption across a variety of market segments, we are pleased to have the backing of FTV Capital, a firm that has significant experience in our space and invaluable connections across the enterprise to augment our exciting growth trajectory,” said Raj Koneru, founder and CEO of Kore.ai in a statement.
“We’ve spent significant time examining the landscape and evaluating advanced-AI platforms, and Kore.ai clearly stood out with its proven enterprise-grade platform capabilities, visionary leadership, strong R&D focus, established global customer base and clear path to profitability,” added analysts at FTV Capital.
In recent years, Kore.ai has delivered triple-digit year-over-year growth in revenues. The company automates 450 million interactions a day for about 200 million consumers and two million enterprise users worldwide.
In addition to domestic growth, Kore.ai’s growth has been fueled by rising demand from emerging markets in Asia Pacific, Europe, LatAm, and the Middle East. As a result, Kore.ai has added new Global 2000 enterprise customers across major verticals.
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