Salesforce has added capabilities to its Slack AI, which uses companies’ conversational data to help users work faster and smarter.
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Slack AI now includes the following:
- A new recap feature that delivers a daily morning digest containing summaries of the channels that users follow.
- Search answers that deliver personalized, intelligent responses to conversational questions with direct citations to relevant Slack messages.
- Conversation summaries that generate highlights from accessible channels and threads, with clear sources included in each summary.
Slack also now integrates withEinstein Copilot, a conversational AI assistant for Salesforce CRM, allowing users to bring AI-powered CRM insights directly into Slack.
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