Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, was presented with the Gold Stevie® Award for Best Business Intelligence Solution at the 18th annual Stevie Awards for Sales & Customer Service. Along with the company’s 2024 Bronze Stevie honors in both the Best Contact Center Solution and Achievement in Customer Experience categories, this award marks LivePerson’s 15th Stevie […]
The ongoing debate about the true intellect behind generative AI continues to stir up the tech community. Tools like OpenAI’s ChatGPT and Google’s Gemini are often heralded as precursors to Artificial General Intelligence (AGI)—a coveted yet controversial pinnacle of AI where machines could replicate human cognitive functions. Conversely, others argue that these large language models […]
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Meta Platforms Introduces Advanced AI Assistants Innovations in artificial intelligence have taken a leap forward with Meta Platforms’ announcement of their latest AI technology. Designed to be the pinnacle of intelligent virtual assistants, these AI systems have been integrated into Meta’s consumer-facing apps, including Facebook, Instagram, and WhatsApp. Meta’s Ambitious AI Blends With Social Media […]
Meta Elevates Conversational AI with Llama 3 Model Integration Bringing a notable advancement to the conversational AI landscape, Meta has unveiled a refined edition of its AI chatbot – powered by the latest language model innovation, Llama 3. According to Meta’s CEO Mark Zuckerberg, this enhancement transforms Meta AI into an unrivaled conversational assistant available […]
Scorebuddy, the market-leading contact centre quality assurance (QA) platform, announced a strategic partnership with Moveo.AI, a groundbreaking provider of next-gen conversational AI interfaces. This collaboration will enable contact centres to automate significant elements of their customer service. By implementing virtual agents alongside QA, users of Scorebuddy and Moveo.AI can scale to meet customer demand with […]
Meta has unveiled a major upgrade to its intelligent conversational agent Meta AI with the release of the new Llama 3 model. Integrating this state-of-the-art AI into its suite of apps, Meta aims to provide users with the most capable digital assistant available for free. In a video posted on his WhatsApp channel on Thursday, […]
Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced the release of the Kore.ai Experience Optimization (XO) Platform Version 11.0. The release provides capabilities that help drive AI-driven business interactions across a wide range of use cases including customer, agent and search experiences. The latest enhancements in the XO V11.0 help […]