Deepening connections with customers through conversational messaging – The Standard

Conversational messaging channels are witnessing robust growth, reflecting a growing consumer desire for stronger connections with the brands they support. Whether customers engage with a human agent, a chatbot, or a combination of both, conversational support provides an effective, efficient, and positive experience. Research conducted by Infobip, a global cloud communications platform, for example, underscores […]

Yelp unveils Spring Product Featuring New AI-Powered Yelp Assistant – Martechcube

Yelp Assistant, a new conversational AI feature, reinvents how consumers connect with service professionals; Yelp Fusion AI API brings Yelp’s trusted content to third-party platforms through natural language search experiences; Revamped Yelp Guest Manager optimizes restaurants’ front of house Yelp Inc., the company that connects people with great local businesses, today announced its Spring Product Release with […]

StoryFile, National WWII Museum partnership feature AI-powered interactive experiences – Digital Signage Today

StoryFile, an AI-powered conversational video provider, has partnered with the National WWII Museum in a project to integrate conversational video in “Voices from the Front,” an interactive historical exhibit. StoryFile, an AI-powered conversational video provider, has partnered with the National WWII Museum in a project to integrate conversational video in “Voices from the Front,” an […]

Interactions LLC Saves $300 Million Annually for Top Clients – GlobeNewswire

FRANKLIN, Mass., April 30, 2024 (GLOBE NEWSWIRE) — Interactions, an innovating force in Conversational AI for customer service, today announced its continued success in 1Q 2024 providing omnichannel customer-experience (CX) excellence, including delivering more than $300 million in value annually to its top customers through AI-generated savings and cost avoidance. The company also announced several […]

Vocodia’s Conversational AI Technology In Play After Magnificent Seven Invests Into Specialized Deliverable ($VHAI) – openPR

Vocodia Holdings (CBOE: VHAI) conversational AI product could be in the crosshairs of large sector players following news that the largest of the Magnificent Seven (MS), Nvidia, took a roughly $3.7 million stake in sector competitor SoundHound AI (Nasdaq: SOUN) in Q4/2023. While the technologies between VHAI and SOUN aren’t exactly the same, they are […]