Conversational messaging channels are witnessing robust growth, reflecting a growing consumer desire for stronger connections with the brands they support. Whether customers engage with a human agent, a chatbot, or a combination of both, conversational support provides an effective, efficient, and positive experience. Research conducted by Infobip, a global cloud communications platform, for example, underscores […]
Yelp Assistant, a new conversational AI feature, reinvents how consumers connect with service professionals; Yelp Fusion AI API brings Yelp’s trusted content to third-party platforms through natural language search experiences; Revamped Yelp Guest Manager optimizes restaurants’ front of house Yelp Inc., the company that connects people with great local businesses, today announced its Spring Product Release with […]
StoryFile, an AI-powered conversational video provider, has partnered with the National WWII Museum in a project to integrate conversational video in “Voices from the Front,” an interactive historical exhibit. StoryFile, an AI-powered conversational video provider, has partnered with the National WWII Museum in a project to integrate conversational video in “Voices from the Front,” an […]
FRANKLIN, Mass., April 30, 2024 (GLOBE NEWSWIRE) — Interactions, an innovating force in Conversational AI for customer service, today announced its continued success in 1Q 2024 providing omnichannel customer-experience (CX) excellence, including delivering more than $300 million in value annually to its top customers through AI-generated savings and cost avoidance. The company also announced several […]
Conversational AI Market The Conversational AI Market 2024 Report makes available the current and future technical and financial analysis of the industry. It is one of the most comprehensive and important additions to the USD Analytics archive of market research studies. It offers detailed research and analysis of key aspects of the global Conversational AI […]
Vocodia Holdings (CBOE: VHAI) conversational AI product could be in the crosshairs of large sector players following news that the largest of the Magnificent Seven (MS), Nvidia, took a roughly $3.7 million stake in sector competitor SoundHound AI (Nasdaq: SOUN) in Q4/2023. While the technologies between VHAI and SOUN aren’t exactly the same, they are […]
Yelp, like many other companies recently, has been coming out with more and more new AI features. Its latest ones include the new Yelp Assistant, which the company says can help you find the right contractors or service provider for your needs. The idea is to point you in the right direction without having to […]
Yelp, like many other companies recently, has been coming out with more and more new AI features. Its latest ones include the new Yelp Assistant, which the company says can help you find the right contractors or service provider for your needs. The idea is to point you in the right direction without having to […]