Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
This new generation of AI assistants seems to be able to do everything except say “No,” a problem that we will cover soon in an upcoming post. Generative AI refers to AI applications that can generate original content like text, speech, images, audio, and video. An example is this AI camera that takes pictures without […]
Summary: Satisfi Labs and Broadw.ai, leading artificial intelligence (AI) service providers for live entertainment, have recently merged. The union is seen as a strategic move to bring conversational AI to a broader market in the sector. With Micah Hollingworth from Broadw.ai taking on a significant role at Satisfi Labs, the alliance marks a commitment to […]
Video customer communications specialist Bakstage.AI has announced the integration of an IBM AI solution that will help “inject even more personalization” into companies’ digital CX offerings. The watsonx.AI will be embedded within Bakstage’s existing platform – providing sales specialists and customer service professionals with real-time and post-conversation insights. In addition, AI Sales Assist – Bakstage’s […]
In the fast evolving space of artificial intelligence, the integration of Generative AI into customer service chatbots has become a game-changer, redefining how businesses engage with their customers. Express Computer recently had the privilege of conversing with Ganesh Gopalan, Co-Founder & CEO of Gnani.ai, a company focused on AI-driven customer experience solutions. Ganesh sheds light […]
Video customer communications specialist Backstage.AI has announced the integration of an IBM AI solution that will help “inject even more personalization” into companies’ digital CX offerings. The watsonx.AI will be embedded within Backstage’s existing platform – providing sales specialists and customer service professionals with real-time and post-conversation insights. In addition, AI Sales Assist – Backstage’s […]
After a massive run higher earlier this year, SoundHound AI (NASDAQ: SOUN) stock has come back to earth. That correction included a decline of about 8% just today as of midday trading. Yet shares have still more than doubled in 2024. Now that the momentum has eased, investors might be wondering if the stock-price decline […]
The “Voice of the Customer” is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. Within the “Voice of the Customer,” Gartner Peer Insights recognizes the vendors that are the most highly rated by their customers through the Customers’ Choice […]
I was in a room of men. Every man was over-groomed: checked shirt, cologne behind the ears, deluxe beard or clean-shaven jaw. Their conversations bounced around me in jolly rat-a-tats, but the argot evaded interpretation. All I made out were acronyms and discerning grunts, backslaps, a mannered nonchalance. I was at the Chattanooga Convention Center […]