Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Amazon will introduce a more conversational artificial intelligence-powered version of its Alexa voice assistant later this year and plans to charge a monthly subscription fee to offset technology costs, CNBC reported Wednesday. While the e-commerce giant is yet to nail down the price of the new services, a subscription to Alexa will not be included in its popular […]
Amazon is reportedly planning a major overhaul of its Alexa voice assistant, amid growing competition from conversational AI models. CNBC, citing people with knowledge of Amazon’s plans, reported that the e-commerce giant plans to unveil a upgraded version of its decade-old voice assistant this year and will charge a monthly fee. The Alexa voice assistant […]
When a contact center first toys with conversational AI, it will typically batch together its most common customer queries. From there, it’ll analyze how a live agent resolves that query and then look to recreate that journey within the flow of a bot. If that’s not possible, they may ask: what knowledge does a human […]
Cognigy has announced the release of its new AI Agents for Sales and Marketing solution. The AI tool promises its users the ability to provide a “hyper-personalized service” that will “revolutionize customer engagement,” highlighting the company’s lofty expectations for the solution. These personalization capabilities are paired with intelligent interaction tech – allowing agents to predict […]
Google AI Project Astra, unveiled at Google I/O 2024, is poised to be a pivotal tool in Google’s AI arsenal. Designed as a “universal AI agent that is helpful in everyday life,” Astra blends the capabilities of Google Assistant and Google Gemini, enhancing them with new features and a conversational interface. This represents a significant […]
Maycode, a leading provider of bespoke enterprise AI solutions, announces a strategic partnership with DRUID AI, a global leader in conversational AI technology. This collaboration is set to propel the capabilities of Maycode’s enterprise AI solutions and Complia’s Dara, a compliance virtual assistant, by leveraging DRUID AI’s advanced technology that includes state of the art […]
COMPANY NEWS: Report states thatKore.ai leads the way in the use of LLMs and GenAI for conversational AI and puts modern AI to work, safely and responsibly at scale Kore.ai, a leader in enterprise conversational and generative AI platform technology, has been named a “Leader” in The Forrester Wave: Conversational AI for Customer Service, Q2 2024. […]
With AI-powered call attribution, you can gain valuable insights into which channels are driving the most conversions. How Call Attribution Works Step 1: Assign – Select unique call tracking numbers to assign to each campaign or listing. Step 2: Track – Potential customers see your ad or listing and call the associated phone number. Step […]
Phi-3, Microsoft’s latest small language model is now available with a new capability. At the Microsoft Build 2024, CEO Satya Nadella announced three new AI models belonging to the Phi-3 family that can run conversational AI experiences on devices like smartphones. One of them is Phi-3 that can now input images and return answers. What […]