At this time, Orbisresearch.com is offering the Comprehensive Conversational AI in Retail Market Report Analysis report. In order to succeed, organizations must ensure that their decision-making processes are well-informed and grounded in reliable market research. In this study, a detailed analysis conducted is on the Conversational AI in Retail market, exploring market scope, dynamics, critical […]
Image: Coliseum GSVA Satisfi Labs, an artificial intelligence (AI)-powered conversational experience platform for destinations and experiences, has acquired the omnichannel marketing automation platform Factoreal. ‘PhocusWire’ stated that the terms of the deal have not been disclosed. Tampa (US)-based Satisfi Labs is transforming the customer experience landscape with its patent-pending AI Chat platform, integrated with the […]
The retail industry is undergoing a significant transformation driven by the increasing adoption of artificial intelligence. A recent Metrigy study found that 34% of retailers believe this year will be a turning point in the acceptance of AI for the customer experience (CX). The study also confirmed a growing acknowledgment among retailers that not using […]
A shortage of healthcare providers (HCPs) and an increased customer and physician demand for information related to conditions, treatments and products has significantly changed the healthcare market in recent years. The pharmaceutical sector still prioritizes a drug’s brand.com as the primary endpoint for its advertising even though these sites have remained largely the same search […]
Mastercard has announced that Michael Kors is its first retail partner to use the Shopping Muse, the artificial intelligence-powered shopping assistant by Dynamic Yield, a Mastercard company. With a busy summer travel and wedding season upcoming, the partnership will now enable customers to use the AI assistant to find the perfect outfit and accessories for […]
RETAIL SOLUTIONS UK NEWS 31 May, 2024 | by Patrick Overall Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands. Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational […]
Delivery management platform, Scurri, today announced the acquisition of HelloDone, the UK-based, market-leading artificial intelligence (AI) platform which provides conversational AI solutions to retailers and brands. HelloDone’s industry-leading conversational AI solution answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger. This enables retailers to automate responses to customer queries via AI-powered chat, offering […]
Delivery management specialist Scurri, has announced the acquisition of HelloDone, a UK-based platform which provides conversational AI solutions to retailers and brands. HelloDone’s offering answers post-purchase customer queries on digital messaging channels, including WhatsApp, Instagram and Facebook Messenger. This enables retailers to automate responses to customer queries via AI powered chat. The deal will see […]
Interactive virtual agents (IVAs) built on conversational AI are the future of customer engagement. Yet, slightly over 72% of pharma marketers lack a dedicated budget for these technologies. Investment in IVAs is critical to enhance the effectiveness of digital platforms such as brand websites, which continue to be the main endpoint for campaigns despite their […]