Meta Elevates Conversational AI with Llama 3 Model Integration Bringing a notable advancement to the conversational AI landscape, Meta has unveiled a refined edition of its AI chatbot – powered by the latest language model innovation, Llama 3. According to Meta’s CEO Mark Zuckerberg, this enhancement transforms Meta AI into an unrivaled conversational assistant available […]
Scorebuddy, the market-leading contact centre quality assurance (QA) platform, announced a strategic partnership with Moveo.AI, a groundbreaking provider of next-gen conversational AI interfaces. This collaboration will enable contact centres to automate significant elements of their customer service. By implementing virtual agents alongside QA, users of Scorebuddy and Moveo.AI can scale to meet customer demand with […]
Meta has unveiled a major upgrade to its intelligent conversational agent Meta AI with the release of the new Llama 3 model. Integrating this state-of-the-art AI into its suite of apps, Meta aims to provide users with the most capable digital assistant available for free. In a video posted on his WhatsApp channel on Thursday, […]
Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced the release of the Kore.ai Experience Optimization (XO) Platform Version 11.0. The release provides capabilities that help drive AI-driven business interactions across a wide range of use cases including customer, agent and search experiences. The latest enhancements in the XO V11.0 help […]
OpenAI has announced the rollout of an upgrade of its GPT-4 to improve the quality of the chatbot’s responses for its growing user base. OpenAI disclosed that the new GPT-4 Turbo will outperform its predecessor in coding, math, and logical reasoning capabilities. The latest upgrade shines a more conversational, direct, and “less verbose” response compared to […]
In recent years, the bot services market has undergone significant growth propelled by advancements in artificial intelligence (AI), natural language processing (NLP), and machine learning. This blog explores the thriving landscape of the bot services market, delving into key trends driving its expansion and showcasing the transformative impact of bots on customer engagement and business […]
Salesforce has announced that Slack AI is now available for all paying customers. Previously only available to customers on Slack Enterprise plans and only in US and UK English, Salesforce stresses that businesses of all sizes can now leverage Slack AI, which utilises a business’s conversational data to support users in working faster and smarter. […]
Introducing Meta’s New AI Chatbot: A Virtual Assistant to Enhance Messaging Experience The technology giant Meta has recently rolled out its AI chatbot in India, joining the robust AI market with a tool still in its trial phase. As this chatbot is introduced to the public, its performance is gauged against current AI favorites such […]