Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Artificial intelligence (AI) has revolutionized various fields by introducing advanced models for natural language processing (NLP). NLP enables computers to understand, interpret, and respond to human language in a valuable way. This field encompasses text generation, translation, and sentiment analysis applications, significantly impacting industries like healthcare, finance, and customer service. The evolution of NLP models […]
Kore.ai has been named a Leader in The Forrester Wave: Conversational AI for Customer Service, Q2 2024. The report evaluated 14 conversational AI providers, and Kore.ai secured the top position in the Current Offering category with the highest score. This achievement highlights the company’s robust and expanding capabilities in the field. The evaluation was based […]
Kore.ai has been named a Leader in The Forrester Wave: Conversational AI for Customer Service, Q2 2024. The report evaluated 14 conversational AI providers, and Kore.ai secured the top position in the Current Offering category with the highest score. This achievement highlights the company’s robust and expanding capabilities in the field. The evaluation was based […]
Last week, OpenAI released the latest iteration of its flagship large language model (LLM): GPT-4o. The LLM stands apart in its multimodality, with the ability to reason in real-time across audio, vision, and text. For years, building AI that understands multiple modalities has proved challenging. Just creating pipelines for tasks such as speech-to-text is tricky […]
While OpenAI has been pretty clear in its intention to design an AI companion that emulates the tech of Scarlett Johansson’s AI in the movie Her, it appears their AI companion sounds…a little too much like Scarlett Johansson in Her. OpenAI has now come out with a blog post explaining how the voices in its […]
A parent asked a question in a private Facebook group in April 2024: Does anyone with a child who is both gifted and disabled have any experience with New York City public schools? The parent received a seemingly helpful answer that laid out some characteristics of a specific school, beginning with the context that “I […]
Melbourne-based hyper-automation consultancy A2B Transformation has partnered with generative artificial intelligence (GenAI) platform Kore.ai to provide businesses with support for AI adoption and automation. As part of the partnership, A2B will utilise Kore.ai’s conversational and GenAI solutions as part of its X-Ray service, which overlays an enterprise’s operating model with automation and AI. Meanwhile, Kore.ai’s […]
Genesys Copilot, Virtual Agent, Empathy Detection and Modern Agent Desktop for Genesys Cloud designed to support employees, drive productivity and improve customer experiences. Genesys has outlined new AI capabilities to transform every customer and employee experience. With Agent Copilot, Virtual Agent, Empathy Detection and Modern Agent Workspace for the Genesys Cloud platform, Genesys says it […]
Conversational and generative AI vendor Kore.ai has announced a strategic partnership with Melbourne-based automation consultancy A2B Transformation. A2B Transformation helps businesses and contact centre organisations transform their operations by adopting AI. It will incorporate Kore.ai’s conversational and generative AI solutions as part of its X-Ray service which provides a snapshot of an enterprise’s current operating […]