Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Conversational AI Platform | Conversational AI Place | AI Chatbots Hub | AI Powered Customer Service | Conversational AI Solution | Virtual Assistants | Conversational AI Marketplace
Phone.com has introduced an all-new conversational AI solution – AI Connect, for elevating call experiences for businesses. AI-Connect could be considered a breakthrough conversational voice artificial intelligence (AI) service, expanding Phone.com’s existing suite of business phone systems. AI-Connect creates a seamless and efficient communication experience for businesses and their callers. AI ML Trends: AI-Connect CreateS […]
phone.com AI-Connect blends NLP, NLU and LLM with goal-oriented, voice AI to elevate call handling and appointment-setting for service-oriented businesses, independent contractors, retail, restaurants and hospitality, real estate, and solopreneurs NEWARK, N.J., May 08, 2024 (GLOBE NEWSWIRE) — via IBN — Phone.com today introduced AI-Connect, a breakthrough conversational voice artificial intelligence (AI) service. As the […]
“I don’t see the need for insurers to drastically reduce their employees servicing clients,” said Jerry Haywood, CEO of boost.ai. “I see the focus of those employees changing from more administrative tasks to more value-add and customer retention tasks.” (Credit: deagreez/Adobe Stock) “You take those employees today and apply them differently,” said Haywood, “When they […]
By Guest Writer Published on: May 08, 2024 01:44 (EAT) By Alma Numić, Conversational messaging channels are witnessing rapid growth, reflecting a growing consumer desire for stronger connections with the brands they support. Whether customers engage with a human agent, a chatbot, or a combination of both, conversational support provides an effective, efficient, and positive […]
Sprinklr has announced a new conversational AI offering: Sprinklr Digital Twin. The platform allows businesses to build an AI “twin” for the different layers of an organization. For example, service, sales, and marketing – alongside other non-customer-facing departments – may create their own twin. Each twin helps automate customer conversations. But, departments may also leverage […]
SoundHound AI SOUN is slated to release first-quarter 2024 results on May 9. The Zacks Consensus Estimate for first-quarter 2024 is pegged at $10.12 million, indicating year-over-year growth of 50.86%. The consensus mark for earnings is pegged at a loss of 9 cents per share, unchanged in the past 30 days, suggesting a 25% improvement […]
CallRail, the AI-powered lead intelligence platform, today announced AI-driven, multi-conversation insight capabilities. This first of its kind capability takes AI generated insights to a deeper level by analyzing up to 100 customer calls and surfacing trends, opportunities, and risks over time. By generating insights from all calls in a campaign, automatically, this release represents an […]
Kore.ai, a leader in enterprise conversational and generative AI platform technology, has unveiled its annual 2024 Agent Experience (AX) and Customer Experience (CX) Benchmark Reports, featuring historic findings that indicate the increased global acceptance of automation and self-service solutions. Kore.ai commissioned the research to shed light on the impact of intelligent virtual assistants (IVAs) and contact […]