Watch on YouTube. CX Today’s Charlie Mitchell hosts Tatum Bisley, Product & Technology Evangelist at Cirrus. We break down the recent news of Klarna’s OpenAI-powered chatbot that supposedly does the work of 700 full-time agents. In doing so, we discuss: The possible impact of the story on conversational and generative AI adoption in contact centers. […]
Dragoș Tudorache is feeling pretty damn good. We’re sitting in a conference room in a chateau overlooking a lake outside Brussels, sipping glasses of cava. The Romanian liberal member of the European Parliament has spent the day hosting a conference on AI, defense and geopolitics attended by nearly 400 VIP guests. The day is almost […]
The Conversational AI market has witnessed unprecedented growth in recent years, fueled by advancements in natural language processing (NLP) and machine learning technologies The SNS Insider report estimates the Conversational AI market size at USD 10.53 Billion in 2023, with a projected growth to USD 54.81 Billion by 2031, reflecting a significant CAGR of 22.89% […]
Former Apple designer Jony Ive and OpenAI CEO Sam Altman’s mysterious AI device startup is in funding talks with major venture capitalists. The company has discussed deals with Emerson Collective and Thrive Capital, with Ive seeking to raise up to $1 billion. OpenAI, whose conversational AI could potentially power some of the device’s features, may […]
Nvidia (NASDAQ: NVDA) was a $360 billion company at the beginning of 2023. It has added $1.8 trillion in value since then, and it’s now the third-largest company in the world behind only Apple and Microsoft. The heightened interest in artificial intelligence (AI) is the primary driver of that value creation. Nvidia makes the industry’s […]
By Derek Top on April 5, 2024 Safe to say, it’s challenging to keep up with the dizzying pace of announcements claiming how AI technologies will transform contact centers. Struggling to navigate the maze of Intelligent Virtual Assistant (IVA) solutions? Let’s put those doubts to rest. Dive into an engaging roundtable where we tackle the […]
Conversational Commerce Market to reach over USD 20.78 billion by the year 2031 – Exclusive Report by InsightAce Analytic InsightAce Analytic Pvt. Ltd. announces the release of a market assessment report on the “Global Conversational Commerce Market Size, Share & Trends Analysis Report By Component (Solution, Services), Type (Chatbots And Intelligent Virtual Assistants), Deployment Mode […]
brand stories Published on Apr 05, 2024 07:20 PM IST The event will be held in Bengaluru, India, 18th & 19th April 2024 The summit will be attended by all the top market players and key CX decision-makers from different industries including BFSI, EdTech, E-commerce, large enterprises, and others. Follow Us Share Via Copy Link […]
Bruce Hiatt is hoping the integration of artificial intelligence will help take his real estate company to the next level, and in turn, could require less physical agents in the process. Hiatt, a Las Vegas-based broker who is also the owner of Luxury Realty Group, is currently beta testing an AI conversational avatar that speaks […]