In today’s rapidly evolving technological landscape, developers face increasing pressure to streamline access to vital business data. Manually querying databases to extract information often consumes valuable time and resources. However, a new video by Joe Fernandez, AI Developer Relations at Google, points to a groundbreaking solution that has emerged: AI-powered conversational interfaces. Enter SQL Talk, […]
Hi, here. “AI Prompt Engineering is Dead,” declares one recent headline, arguing that LLMs are far more capable at optimising their own prompts than humans. While AI can indeed help craft better prompts, we should not be misled by such dramatic claims. Learning how to build a conversation with AI, or what I call “conversation […]
In a pivotal moment for customer service automation, Tenyx – a leader in voice AI systems – today introduces Tenyx Voice, a comprehensive conversational AI solution for the enterprise. Backed by the team’s groundbreaking research in fine-tuning, the new AI voice product takes aim at elevating customer interactions and improving customer satisfaction with its unprecedented […]
Strategic appointment furthers company’s commitment to driving business value through meaningful customer relationships SAN FRANCISCO–(BUSINESS WIRE)–Connectly, the leader in conversational commerce, today announced its appointment of Viviane Campos as Connectly’s new Head of Sales. With more than two decades of experience in sales, marketing and customer experience, Campos brings a wealth of skills to the […]
22Miles has launched a custom-trained conversational AI tool that streamlines event operations and attendee support via a user-friendly chat interface. Tradeshow AI Assistant leverages 22Miles’ generative AI solution integrated with the brand’s 3D Wayfinding App and content management capabilities. The solution alleviates the issue of physical signs at a tradeshow often being outdated before the […]
Without exception, we all hate the maddening menus and mind-numbing muzak we suffer through while waiting for an actual human being to answer a customer service line. Hopefully, salvation is around the corner. Tenyx, a trailblazer in voice AI systems, has unveiled a comprehensive conversational AI solution that is poised to redefine how enterprises interact […]
Tenyx Inc., the maker of voice artificial intelligence solutions, today unveiled TenyxVoice, its comprehensive solution for automating enterprise customer voice interactions using large language models without having to walk through tedious menus on the phone. The company is led by a veteran team of AI and machine learning experts who approached current concerns with AI […]
Strategic appointment furthers company’s commitment to driving business value through meaningful customer relationships SAN FRANCISCO, April 03, 2024–(BUSINESS WIRE)–Connectly, the leader in conversational commerce, today announced its appointment of Viviane Campos as Connectly’s new Head of Sales. With more than two decades of experience in sales, marketing and customer experience, Campos brings a wealth of […]
Marchex, a leader in AI and conversational intelligence, has been awarded the prestigious AI Excellence Award in the Generative AI category by the Business Intelligence Group. The company’s platform, Marchex Platform Services (MPS), revolutionizes the way businesses engage with their customers through advanced analytics. MPS analyzes millions of customer conversations across various channels, including phone […]