It seems like everything is getting smarter nowadays — thanks to AI. This includes something known as companion robots. Scripps News has been following the health tech behind companion robots, which use AI to become personalized to the humans using them, since 2019. Now, with AI advancements like ChatGPT, these robots have the ability to […]
OpenAI is making its flagship conversational AI accessible to everyone, even people who haven’t bothered making an account. It won’t be quite the same experience, however — and of course all your chats will still go into their training data unless you opt out. Starting today in a few markets and gradually rolling out to […]
MANILA, Philippines — Rakuten Viber, the leading global platform for private and secure messaging and voice-based communication, has partnered with AI studio Inflection to bring its cutting-edge conversational AI expertise to Viber users in the Philippines. Filipino users now have direct access to Pi, enhancing their messaging experience through advanced conversational capabilities. With a name […]
Cloud communications provider Vonage has launched its generative AI for Vonage Conversational Commerce solution. “Leveraging advanced generative AI capabilities that are seamlessly integrated with its Conversational Commerce solution, Vonage is arming businesses with the tools to create real-time and personalised connections with customers across platforms, delivering more meaningful customer data and streamlining operations through automation,” […]
Cyara Botium honored for Most Innovative Use of AI REDWOOD CITY, Calif., April 01, 2024–(BUSINESS WIRE)–Cyara , the leading AI-powered Customer Experience (CX) Transformation Platform provider, announced today that Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration, has named Cyara a winner in the Best of Enterprise Connect awards in the […]
Conversational AI solutions are quickly becoming a common part of the modern contact center. Capable of creatively simulating human conversation, through natural language processing and understanding, these tools can transform your company’s self-service strategy. What’s more, many conversational AI solutions can also support and augment agent productivity, and unlock opportunities for rich insights into customer […]
Conversational intelligence is becoming increasingly crucial in the contact center and customer service landscape. In any business, data is the key to making intelligent decisions that improve customer interactions, brand loyalty, and conversions. However, many organizations still struggle to draw actionable insights from conversations with customers. Conversational intelligence vendors leverage natural language processing and […]
Samsung is considering enhancing Bixby with generative AI capabilities, a development confirmed by a senior Samsung official in an interview with CNBC last month. “With the emergence of generative AI and LLM (large language model) technology, I believe that we have to redefine the role of the Bixby so that Bixby could be equipped with […]
In an era where artificial intelligence (AI) touches almost every facet of life, a groundbreaking technology is redefining our interaction with digital entities. Meet ChatGPT, an AI marvel that mirrors human conversation in ways previously unfathomable, intriguing both tech enthusiasts and casual observers alike. This AI doesn’t just respond to queries; it retains the ebb […]