Chatbots used to be tinker-toys. You type, try to get help, but usually result in “please call support.” Well all this has changed. Thanks to advanced NLP (natural language processing) and AI (retrieval-augmented generation) chatbots are entire applications. They can answer complex questions, search databases, and invoke transactions on your behalf. Pretty soon we’ll be […]
After getting beat to the punch by its primary rival, Google plans to add conversational AI to its flagship Search product, CEO Sundar Pichai told The Wall Street Journal in an interview. “Will people be able to ask questions to Google and engage with LLMs [large language models] in the context of search? Absolutely,” he […]
Google (US) is one of the most recognized brands in the world. Its core products and platforms include Android, Chrome, Gmail, Google Drive, Google Maps, Google Play, Search, and YouTube, and each of them has over one billion active users every month. Google builds a platform on the cloud and has been investing in infrastructure, […]
As the instrument that will one day power flying cars, operate delicate surgeries, and even create new art trends, artificial intelligence or “AI” is often thought of as future technology. But if you own any type of electronic device—a phone, computer, tablet or even smartwatch—chances are you’re using AI every day, especially when it comes […]
In today’s rapidly evolving technological landscape, developers face increasing pressure to streamline access to vital business data. Manually querying databases to extract information often consumes valuable time and resources. However, a new video by Joe Fernandez, AI Developer Relations at Google, points to a groundbreaking solution that has emerged: AI-powered conversational interfaces. Enter SQL Talk, […]
Hi, here. “AI Prompt Engineering is Dead,” declares one recent headline, arguing that LLMs are far more capable at optimising their own prompts than humans. While AI can indeed help craft better prompts, we should not be misled by such dramatic claims. Learning how to build a conversation with AI, or what I call “conversation […]
In a pivotal moment for customer service automation, Tenyx – a leader in voice AI systems – today introduces Tenyx Voice, a comprehensive conversational AI solution for the enterprise. Backed by the team’s groundbreaking research in fine-tuning, the new AI voice product takes aim at elevating customer interactions and improving customer satisfaction with its unprecedented […]
Strategic appointment furthers company’s commitment to driving business value through meaningful customer relationships SAN FRANCISCO–(BUSINESS WIRE)–Connectly, the leader in conversational commerce, today announced its appointment of Viviane Campos as Connectly’s new Head of Sales. With more than two decades of experience in sales, marketing and customer experience, Campos brings a wealth of skills to the […]
22Miles has launched a custom-trained conversational AI tool that streamlines event operations and attendee support via a user-friendly chat interface. Tradeshow AI Assistant leverages 22Miles’ generative AI solution integrated with the brand’s 3D Wayfinding App and content management capabilities. The solution alleviates the issue of physical signs at a tradeshow often being outdated before the […]
Without exception, we all hate the maddening menus and mind-numbing muzak we suffer through while waiting for an actual human being to answer a customer service line. Hopefully, salvation is around the corner. Tenyx, a trailblazer in voice AI systems, has unveiled a comprehensive conversational AI solution that is poised to redefine how enterprises interact […]